FAQ
Frequently asked questions
Quick answers about StepMark, our tools, and optional updates.
01About StepMark
What is StepMark?+
StepMark is an independent career education website. We publish free guides and browser-based tools to help people explore careers, build skills, write resumes, search for work, prepare for interviews, and grow on the job.
Is StepMark an employer, recruiter, or job board?+
No. We do not post job listings, collect job applications, or place anyone in a job. We provide general career information and tools only.
Does it cost anything?+
No. Every guide, checklist, and tool on StepMark is free to use, and you never need to sign up for anything to use them.
Who writes the guides?+
The StepMark editorial team writes and reviews our guides using widely used public resources such as the U.S. Bureau of Labor Statistics, CareerOneStop, and O*NET.
02Using the tools
Do the tools save what I type?+
No. The pay converter, resume checklist, and job search planner run entirely in your browser. Nothing you enter is stored or sent to us.
Are the pay calculations exact?+
They are estimates of gross pay before taxes and deductions, meant for comparing options. Actual pay depends on your employer, schedule, and location.
03Email and text updates
How do I sign up for updates?+
Visit the Get Updates page and enter your first name, last name, and email. Add your mobile number and check one or both optional boxes if you also want text messages.
What text messages can I sign up for?+
There are two separate, optional checkboxes: one for account and service notifications and one for marketing messages about StepMark. Each box is unchecked by default and you can choose either, both, or neither.
How often will I get texts?+
Message frequency varies. Message and data rates may apply.
How do I stop text messages?+
Reply STOP to any StepMark text at any time. You will receive one confirmation message and no further texts. Reply HELP for help.
Will you share my phone number?+
No. We do not sell, rent, or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes.
Do I have to sign up to use the site?+
No. Consent to receive messages is never required to use any guide, tool, or page on StepMark.
Still have a question? Contact us or email support@stepmark.org. See also our SMS Terms.